Kaiser Permanente to Pay $10.5M in Text Message Settlement; Claims Due Feb. 12

Kaiser Permanente agrees to a $10.5 million settlement resolving a class-action lawsuit alleging it sent marketing texts after users opted out, violating the Telephone Consumer Protection Act and Florida law. Affected individuals may claim up to $75 per qualifying message. The settlement covers texts sent between January 21, 2021, and August 20, 2025, to users who replied “stop” but kept receiving messages. Claim forms must be submitted by February 12, 2026. Kaiser denies wrongdoing, stating texts were sent to prospective members who initially requested contact. No payments will be issued until all appeals conclude. The case was filed in Miami on August 20, 2025, and approved January 28, 2026. Kaiser serves over 12.5 million U.S. members.