Southwest Airlines (LUV) Partners AWS for Cloud, AI Infrastructure by 2028

Southwest Airlines (LUV) announced a multi-year partnership with Amazon Web Services (AWS) to transition its entire information technology infrastructure to a cloud-based, AI-enabled architecture by 2028. This strategic move aims to enhance operational efficiency, improve customer experience, and accelerate innovation across the airline's operations. The collaboration involves migrating Southwest's existing applications and developing new ones on the AWS cloud. Key initiatives include leveraging artificial intelligence and machine learning for real-time decision-making, advanced data analytics, and modernizing core systems to support future growth and agility. The airline expects this transformation to underpin its digital strategy.